Sessions and sign-out
When Studio and Finance sign you out by themselves, why alerts keep coming after that, and what pressing Sign out does on a device.
Who can use this: Anyone with a Guesting staff login. You do not need to be signed in to read this.
What this is for#
Guesting signs you out by itself when a module is left with no activity. This page says when, and how that differs from pressing Sign out yourself, which matters for booking alerts.
Before you start#
- Studio signs you out after 48 hours with no activity.
- Finance signs you out after 6 hours with no activity.
- Two minutes before, a warning shows a countdown. Press Stay signed in, or use the page, and you stay signed in.
Steps#
- When a session runs out by itself, sign in again. Booking alerts keep coming to this device the whole time.
- Pressing Sign out is the only way to stop alerts on this device.
- When you sign back in on the same device, its alerts turn back on by themselves.
- If you switched alerts off yourself before signing out, signing in does not turn them on. If someone else signs in on that device, alerts stay off until they switch them on.
- On a phone you carry for work, do not press Sign out at the end of the day, or the phone stops ringing.
If something goes wrong#
| You see | Do this |
|---|---|
| You are on the sign-in page after a break | The session ran out. Sign in again. Your alerts were not affected. |
| A shared computer should stop ringing | Press Sign out on it. |
| Alerts stopped after you signed out and back in | Open Alert settings and switch Alerts on this device on. |