Booking alerts on this device
Turn on booking alerts on the phone or computer you use, from the Studio popup or Alert settings, and choose which kinds reach you.
Who can use this: Anyone with a Guesting staff login. Booking alerts need View access on Booking requests.
What this is for#
A new booking request can ring your phone or computer even when Guesting is closed. Alerts are switched on per device: each phone and each computer needs it once.
Before you start#
- On an iPhone, install Guesting first: Install on iPhone.
- On Android, set Chrome and the phone first: Install and alerts on Android.
- You need View access on Booking requests. Without it, Studio does not offer alerts.
Steps#
- Open Studio on the device. If alerts are off there, a popup opens: "Turn on booking alerts on this device".
- Press Turn on, then choose Allow when the browser or phone asks.
- Or press Not now. The popup stays away until your next visit (a new tab, or opening the app again). While alerts are off, a small dot shows on the bell.
- Any time later, open Alert settings and switch on Alerts on this device. The line then reads "On. New requests reach this device even when Guesting is closed."
- Under Alerts I get, choose which kinds reach your phone. Inquiries is off until you turn it on. This choice is saved on your account, for every device. The bell still lists everything.
If something goes wrong#
| You see | Do this |
|---|---|
| "Off. Turn on to get new requests on this device." | Switch Alerts on this device on. |
| "Stopped on this device. Turn on again." | The browser dropped alerts. Switch it on again. |
| "Allow notifications when the browser asks, to turn alerts on." | The request was closed without an answer. Switch it on again and choose Allow. |
| "Blocked. Click the icon left of the address, allow Notifications, then reload." | Allow notifications for Guesting in the browser, then reload. |
| "Blocked. Allow it in Settings, Notifications, Guesting." | On the iPhone, open Settings, then Notifications, then Guesting, and allow them. |
| "Install Guesting to enable: open Booking requests in Safari, tap Share, then Add to Home Screen." | Follow Install on iPhone. |
| "This browser cannot receive alerts." | Use another browser. |
Every other line, with what it means, is in the Alert settings help (sign in needed).