Install and alerts on Android
Set Chrome and Android so Guesting can ask for notifications and keep ringing in the background, then turn on booking alerts.
Who can use this: Anyone with a Guesting staff login, on an Android phone with Chrome. Booking alerts also need View access on Booking requests.
What this is for#
Chrome can hide the notification request, and Android can stop an app in the background to save battery. These steps prevent both, so booking alerts reach this phone even when Guesting is closed.
Before you start#
- Use Chrome.
- Install Guesting from the sign-in page first: open it in Chrome, open the Chrome menu and choose to install it or add it to the Home screen. Then open Guesting from its icon and sign in.
Steps#
- In Chrome, open Settings, then Notifications. Choose "Sites can ask to send notifications", and under "How to show requests" choose "Expand all requests".
- In the same place, allow notifications for app.guesting.io. It must not be in the blocked list.
- Open the Android Settings, then Apps, then Guesting. Switch Notifications on, and set Battery to "Unrestricted".
- Turn on alerts: open Alert settings and switch on Alerts on this device, or press Turn on in the popup when Studio opens. Then tap Allow when the phone asks. See Booking alerts on this device.
If something goes wrong#
| You see | Do this |
|---|---|
| "Chrome hid the permission request. In Chrome: Settings > Notifications, choose Sites can ask, and under How to show requests choose Expand all requests. Then try again." | Do step 1, then switch Alerts on this device on again. |
| "Blocked. Click the icon left of the address, allow Notifications, then reload." | Do step 2, then reload Guesting and switch it on again. |
| "Notifications are not allowed for Guesting. Allow them in the phone's settings, then try again." | Do step 3, then switch it on again. |
| Alerts arrive late, or only when Guesting is open | Battery is not "Unrestricted". Do step 3 again. |