First sign-in and your password
Sign in for the first time from an invite or a temporary password, choose your own password, and reset it if you forget it.
Who can use this: Anyone with a Guesting staff login. You do not need to be signed in to read this.
What this is for#
Your administrator creates your login. This page takes you from the invite, or the temporary password, to your own password.
Before you start#
- You have an invite email with a link, or a temporary password from your administrator.
- A password needs at least 8 characters.
- Every password box has an eye button at its end. Press it to see what you typed, and again to hide it.
Steps#
- With an invite email: open the link. Under Set up your account, type a New password and the same again in Confirm password, then press Create account. Guesting goes on to two-step verification.
- With a temporary password: open the sign-in page, type your email and the temporary password, and press Sign in. Guesting asks you to Set your password: type the new one and press Set password.
- Set up two-step verification when Guesting asks. See Two-step verification.
- You land on the Hub. Next time, sign in with your email and your own password.
If something goes wrong#
| You see | Do this |
|---|---|
| You forgot your password | On the sign-in page press Forgot password?, type your email and press Send code. Type the 6-digit code from the email, a New password twice, then press Reset password. |
| Your administrator sent you a password reset link | Open it. Under Set a new password, type a New password twice, then press Update password. |
| "Password must be at least 8 characters" | Choose a longer password. |
| The invite link does not open | Ask your administrator to send a new invite. |
| The temporary password is refused | Use the eye button to check what you typed. If it is still refused, ask your administrator. |